Frequently asked

345 Taylor Street, San Francisco, CA 94102. Between O'Farrell Street and Ellis Street — two blocks from Union Square in downtown San Francisco.

Check-in is from 3:00pm and check-out is at 11:00am. Early check-in and late check-out may be available depending on occupancy, and may carry a fee.

The front desk is on (415) 673-2332 and reservations can be emailed at reservations@tildenhotel.com.

Book directly on this site for the best available rate, call the front desk, or book through your preferred travel partner.

Most major credit cards, including Visa, MasterCard, Discover and American Express.

A credit card authorisation is taken at check-in to cover incidentals. Alternatively a $100 cash deposit may be provided at check-in instead, subject to hotel approval.

It depends on the rate. Flexible rates must be cancelled or modified by 3:00pm local time one day before arrival to avoid a charge. Non-refundable rates cannot be cancelled or refunded once confirmed — your confirmation email states which you booked.

Where a refund applies it is returned to the original payment method, and typically appears within a few business days depending on your bank.

Valet parking is available: $66 per night for standard vehicles and $78 per night for oversized vehicles, tax included. Vehicles must be collected by 3:00pm on the day of checkout to avoid a $20 late fee. In-and-out privileges may be limited — please call the front desk.

Powell Street BART is 0.3 miles away, about four blocks. Muni runs throughout the city and the Powell Street cable car turnaround is three blocks from the hotel.

Yes — complimentary high-speed Wi-Fi in all guest rooms and public areas.

A flat-panel television with cable and web TV, a pillow-top mattress, mini fridge, coffee machine with Starbucks coffee and a tea maker, a Bluetooth charging clock with USB ports, an in-room safe, iron and board, hair dryer, bath amenities, a ceiling fan and windows that open.

Air conditioning may be available on request. Every room has a ceiling fan and windows that open. Please ask when booking if this matters to your stay.

Yes, a 24-hour fitness centre on site.

Yes. Floor, view and room-type requests can be noted when you book. They are subject to availability on arrival and cannot be guaranteed.

Yes, regularly. For longer stays the schedule can be arranged to suit you.

One dog per room, up to 40 lb. Service animals are always welcome and are exempt from any fee, in line with ADA guidelines.

No. The Tilden is entirely non-smoking, including guest rooms. Smoking anywhere on the premises carries a cleaning fee.

Contact the front desk as soon as you can. Lost items are held for a limited period.

On the Breakfast Included rate and the Best Available Rate, yes — at El Mariachi, one breakfast per registered guest per night of the stay. It cannot be used after checkout, moved to another day, or exchanged for cash or credit.